PASSENGER TICKET CONDITIONS

• The ticket is issued in the passenger’s name, and it is non-transferable. It is valid only for the class and the trip for which it was issued.
• The fare does not include catering.
• The carrier is not responsible for any damage or loss of the passenger’s luggage that is under his/her personal care during the trip.
• Passengers must observe Port Authorities, Sanitary and Custom’s regulations.
• Passengers should comply with the captain’s and the crew’s orders regarding order and the safety of the ship.
• If for any reason the travel is canceled due to the ship’s responsibility, the fare is refunded without any further obligation of the carrier to the passenger. 
   

VEHICLE CARRIAGE CONDITIONS

• Drivers are obliged to load and unload their vehicles.
• The vehicles’ passengers have to exit the vehicle before embarkation.
• Vehicles should be at the embarkation area one (1) hour before departure.
• The priority order is determined by the Port Regulations in force at the port of loading.